Support

Contact us

Found a bug, have a question or an idea? Email us. We usually reply within 48 hours.

contact@getsaltrider.com

If you can, include your iPhone model, the app version and a screenshot.

FAQ

How do I join the beta?

SALTRIDER is in beta on iPhone through TestFlight. Email contact@getsaltrider.com and we’ll send you an invite.

Why is maintenance tracked in hours, not dates?

A motocross engine wears with ride time. SALTRIDER adds the hours from every ride and adjusts service intervals for the terrain (sand, mud, racing).

Is my data backed up?

Yes. It’s stored on your phone and synced to your account when you’re signed in. You can also export your rides and spending as CSV from Settings.

Does the AI replace my mechanic?

No. It helps you find likely causes and what to check first. Always check your bike’s manual, and see a professional for major repairs.

How do I delete my account and data?

Email contact@getsaltrider.com from the address linked to your account. We delete your account and data within 30 days.

Is the health advice medical advice?

No. It’s general guidance. Stop if you feel pain, and see a doctor if you have an injury or health condition.